{"id":59,"date":"2021-10-13T15:34:13","date_gmt":"2021-10-13T15:34:13","guid":{"rendered":"https:\/\/alphacharlieacademy.com\/?page_id=59"},"modified":"2023-02-14T21:06:56","modified_gmt":"2023-02-14T21:06:56","slug":"diplomados","status":"publish","type":"page","link":"https:\/\/alphacharlieacademy.com\/diplomados\/","title":{"rendered":"DIPLOMADOS"},"content":{"rendered":"
<\/div><\/div><\/div>

DIPLOMADO
EN GESTI\u00d3N Y SERVICIO AL CLIENTE<\/h2>

<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>

<\/p>

\"\"
Servicio al Cliente<\/figcaption><\/figure><\/div>\n\n

Servici\u00f3 y Gesti\u00f3n al cliente<\/h1>

El Diplomado en Servicio y gesti\u00f3n al cliente tiene como objetivo generar nuevas oportunidades, ampliando campos de acci\u00f3n laboral en m\u00faltiples \u00e1reas de compa\u00f1\u00edas que requieran de colaboradores altamente calificados para brindar el punto m\u00e1s alto de excelencia en todos los procesos requeridos para sus clientes.

Este se divide en siete (7) m\u00f3dulos, los cuales hace referencia a:<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n

  • \"\"\/<\/div><\/span>

    Introducci\u00f3n al servicio.<\/p><\/span><\/span><\/span><\/li>

  • \"\"\/<\/div><\/span>

    T\u00e9cnicas efectivas de comunicaci\u00f3n con el cliente de comunicaci\u00f3n con el cliente.<\/p><\/span><\/span><\/span><\/li>

  • \"\"\/<\/div><\/span>

    Quien es el cliente.<\/p><\/span><\/span><\/span><\/li>

  • \"\"\/<\/div><\/span>

    Seguimiento de los clientes.<\/p><\/span><\/span><\/span><\/li>

  • \"\"\/<\/div><\/span>

    Tipos de cliente.<\/p><\/span><\/span><\/span><\/li>

  • \"\"\/<\/div><\/span>

    Estrategias para brindar un servicio de \u00f3ptima calidad.<\/p><\/span><\/span><\/span><\/li>

  • \"\"\/<\/div><\/span>

    Fidelizaci\u00f3n del cliente.<\/p><\/span><\/span><\/span><\/li>

  • \"\"\/<\/div><\/span>

    Metodolog\u00eda:
    Educaci\u00f3n presencial diurna o en modalidad virtual.<\/p><\/span><\/span><\/span><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/section>

    Contenido del Diplomado<\/h3>

    Contiene gu\u00eda de orientaci\u00f3n, cuadernos de trabajo, certificaci\u00f3n,
    entrenamiento personalizado y mucho m\u00e1s
    A qui\u00e9n va dirigido:
    A todas aquellas personas con formaci\u00f3n acad\u00e9mica que les permita participar en
    procesos de vinculaci\u00f3n laboral, emprendedores o empresarios apasionados por
    el arte del servicio y la interacci\u00f3n con las personas con el firme prop\u00f3sito de servir
    y hacer de este hermoso mundo un lugar m\u00e1s feliz y amable.
    <\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n

    <\/p><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-gutentor-full-width.php","meta":{"footnotes":""},"class_list":["post-59","page","type-page","status-publish","hentry"],"yoast_head":"\nDIPLOMADOS -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alphacharlieacademy.com\/diplomados\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DIPLOMADOS -\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alphacharlieacademy.com\/diplomados\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-14T21:06:56+00:00\" \/>\n<meta property=\"og:image\" 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